Keeping Everyone Safe

With the backlog from Covid, our appointment books are still very busy. We will prioritise emergency treatments to alleviate pain, and patients should call reception as early in the day as possible to discuss their symptoms and book an appropriate appointment.

We will still ask you to use our secure online portal prior to your appointment to update your medical history and personal details. It is a requirement for us to check your medical history each time you visit the practice in case there have been any changes which may affect your care. If you show symptoms of a respiratory infection or other contagious illness, please do not come to the practice. Please call reception on 01569 760760 and we will be happy to reschedule your appointment for you.

On arriving at the practice, please ring the doorbell and wait to be let in. Please use the hand sanitiser inside the front door. You no longer need to wear a mask, but you can continue to do so if you wish. You may now use the waiting room, but we may still ask you to wait in the foyer if it is particularly busy.

Our practice follows infection control guidelines drawn up by SDCEP, the FGDP and PHE and we are a BDA Good Practice scheme member. This means that we are regularly inspected and are up-to-date with new guidance as issued. Our procedures may sometimes change as a result. We do this to make sure that both patients and staff are safe.